Delivery Information

Q: Do you Ship Worldwide?   (back to top)
A: Yes. We ship all our products from Israel to all over the world. We send items to North America, South America, Europe, Asia, Africa, Australia and New Zealand.

How Long does it Take to an Order to be Shipped?
A: Your order usually ships within 1-2 business days. If there is a problem with the availability of an items that you ordered you will be notified via e-mail with the time of availability and the alternatives that you have. Personalized items and Techelet tzitzit on Tallit will delay orders by 3-7 business days.

When Will My Order Arrive?
A: Regular delivery is shipped with regular air mail. Time of Arrival (Estimated) : 10-21 business days.
    Express delivery is shipped with the EMS (Express Mail Service) service. 
Time of Arrival (Estimated) : 6-10 business days.

I need a Fast Delivery, How can you Help Me?   
A: If you need a faster delivery from what we offer please contact us at or call toll free 1800-705-1948, 1-888-224-7229 and we will try to find the best solution to your needs. To minimize the delays you can place your order and if the delivery will not be possible your order will be canceled and you will not be charged.

Q: What is Your Return Policy? 
A: is committed to making every customer a satisfied customer. We consider it extremely important that customers enjoy the products they purchase and look forward to doing business with us again. We guarantee that all products are new and genuine as described.  We want you to know what you are buying and be confident that you will always get what you pay for.
If not completely satisfied, please:
Contact our sales department  for return address. Please, specify your order confirmation number. Return merchandise within 30 days of delivery for replacement or full refund (excluding Shipping costs).  Product must be returned to us in its original condition, with the original sales slip. Product must be returned to us with its original boxing.

Q: Do you sell Wholesale to Shops and Stores? 
A: Yes. Shops, Stores and Synagogue gift shops can place wholesale orders. The minimum for wholesale orders is 10 items per order. For our wholesale pricing please send us e-mail to